Building Services Coordinator
Essential Duties and Responsibilities:
The Building Services Coordinator is responsible for the general operation and supervision of Titan Bowl and Billiards and surrounding public spaces including an eight-lane Brunswick bowling facility, arcade, Esports and gaming lounge, pub space, meeting room/maker space, and public lounges. The Coordinator is also responsible for the organization and administration of campus events and facility rentals, general facility maintenance, policies and procedures, and promotion and marketing of bowling and games events and services.
Specific Duties & Responsibilities
1. Develop, promote, and coordinate programs and activities within the Titan Bowl and Billiards area. Plan and organize activities for clubs, campus groups, and the community.
2. Manage facility rentals, including assessing requests, identifying appropriate staff coverage, fees, insurance coverage and additional contract details, and communicating these to clients in a clear and timely manner. Ensure client is aware of and adheres to catering procedures, parking regulations, insurance requirements and important deadlines. Collect all necessary documents and payments for each reservation according to established departmental deadlines. Maintain reservation schedule on event management system software for facility and equipment rentals.
3. Plan and develop events in and around the Esports arena with a focus on engagement and outreach, including involvement from campus organizations and industry partners, with a focus on events for casual and new players.
4. Assist with evaluating the success of all events and programs to improve attendance and involvement from the campus community.
5. Work closely with ASI Productions and ASI departments, in the planning, coordination, and support of ASI events and activities. Work with ASI Marketing, Communication & Design to develop marketing plan for promotion of programs and services.
6. Meet regularly with Titan Student Union Operations, University Conference Center (UCC) and Information & Services (I&S) staff to review audio-visual, ticketing, and logistical requirements necessary to accommodate all scheduled events. Coordinate last-minute reservation requests and changes as needed with the UCC.
7. Responsible for a student staff of approximately 8 - 12 team members, including hiring, training, job assignments, work schedules, preparation of payroll and personnel paperwork and regular review of the personnel needs for the department.
8. Responsible for unlocking and securing reserved facilities for patrons. Responsible for the preparation of facilities prior to and between usages. This includes visual checks of furniture arrangements, room dividers, window treatments, presentation boards, supplies, temperature, audio-visual set-ups and the completion of any necessary minor cleaning.
9. Act as secondary supervisor to building managers and set-up crew student staff.
10. Responsible for the Titan Bowl & Billiards safety program, including safety training and records maintenance. Conduct inspections and set safety standards in relation to employees. Ensure strict adherence to safety procedures and conduct monthly safety meetings.
11. Develop and implement procedures and recommend policies that will ensure effective operation and management of the Titan Bowl and Billiards areas. Develop and maintain operations manuals and forms.
12. Assist in the development of the annual departmental operations budget. Project and monitor payroll, contracted services, supplies, repairs and maintenance, and capital equipment expenses.
13. Develop short- and long-term financial goals. Set and meet revenue targets for TB&B. Track current trends and revenue. Adhere to internal cash controls; monitor cash counts, cash handling procedures, and reconcile cash on a daily basis. A Prepare annual report to include evaluation of program areas. Conduct regular reviews of pricing structures.
14. Monitor TB&B, meeting facilities and public areas. Report equipment failure, assess repair and custodial needs. Report and follow-up on all facility and equipment requests with Building Engineering (BE).
15. Conduct annual equipment inventory checks and maintain records.
16. Negotiate, manage, and evaluate contracts with outside vendors and contractors.
17. Process applicable check requests and purchase orders.
18. Ensure proper and timely collections of requisite insurance documents from vendors and contractors.
19. Assist in carrying out general building policies and procedures which regulate the use of the TSU.
20. Maintain accurate records, conduct annual inventory of furnishings and equipment within department.
21. Attend and participate in regularly scheduled staff meetings. Serve on committees as requested.
22. Maintain and oversee use of basic audio-visual equipment used within the department.
23. Maintain current licensing requirements for gaming programs platforms (Xbox, PlayStation, etc.) as needed.
24. Serve as a TSU Building Marshal
25. Conduct American Red Cross CPR, First Aid, and AED training and certification courses.
26. Other duties as assigned.
27. Diversity, Equity, and Inclusion are core values of Associated Students Inc. CSUF. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. The Building Services Coordinator will support ASI's DEI plan in all programming, services, and interactions.
Education, Work Experience Requirements and Abilities:
Education:
2-year college degree or equivalent required, 4-year college degree preferred.
Experience:
Minimum two (2) years' experience in management and management of events and/or staff. Experience in college student union or collegiate recreation areas preferred. Experience in budgeting and fiscal responsibility for revenue-producing activities desirable.
Knowledge, Skills, and Abilities:
• Familiarity with event management software.
• Working knowledge of Microsoft Office (Word, PowerPoint, Excel) and point-of-sale systems.
• Working knowledge of Dropbox or other cloud-based data-sharing platform.
• Working knowledge of video-conferencing platforms (Skype, Zoom, Google Hangouts)
• Ability to plan, organize, manage, and evaluate programs and activities, including billiards, bowling, and table games tournaments. Basic knowledge of game rules and variations (bowling, foosball, table tennis, and billiards).
• Ability to independently interpret and apply a wide variety of rules and regulations; ability to plan, organize, supervise, and direct the operations of a program.
• Ability to select, train, schedule and evaluate student employees.
• Ability to develop methods and standards for scheduling personnel resources to provide appropriate coverage.
• Knowledge of budgeting, cash handling, marketing and public relations.
• Knowledge of methods and procedures unique to event and recreation management; ability to establish revenue-generating programs that are of interest to students.
• Familiarity with functional event planning and support.
• Ability to establish and maintain quality standards.
• Ability to recognize and analyze problematic situations and be resourceful in finding solutions.
• Ability to plan, coordinate, and complete work projects with minimal supervision.
• Strong customer service skills, including outreach and problem resolution.
• Must have good oral and written communication skills.
• Ability to respond positively to dynamic and rapidly changing situations.
• Ability to appropriately interpret and apply building policies and procedures.
• Ability to effectively work within a complex organizational setting and in a multicultural campus environment.
• Ability to work effectively with coworkers, customers, and others by sharing ideas in constructive and positive manner.
• Keeping commitments.
• Keeping others informed of work progress, timetables, and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions.
• Addressing others by name, title or other respectful identifier and respecting the diversity of our work force in actions, works and deeds.
• Addressing problems and issues constructively to find mutually acceptable and practical business solutions; and
• Respecting the diversity of our work force in actions, works, and deeds.
Core Competencies
• Critical Thinking/Problem Solving.
• Diversity and Inclusion
• Oral/Written Communications.
• Teamwork/Collaboration.
• Information Technology Application.
• Leadership.
• Professionalism/Work Ethic.
Additional Requirements:
Typical Physical Requirements:
• Work is performed in a noisy, temperature-controlled environment. Works around mechanical and electrical equipment. Required to use chemicals. Work requires walking, standing, sitting, bending, pulling, pushing, climbing, and stooping. Requires upper and lower body flexibility and the ability to lift 50 pounds unassisted.
Special Requirements
• Upon hire employment history and criminal background investigation will be completed.
• Subject to DMV Pull program. May be required to drive occasionally as needed.
• Complete CPR/First Aid lay responder certification within three (3) months of employment and complete American Red Cross Instructor Certification within six (6) months of employment.
• Work week will adjust seasonally. Nights and weekends required.
• Required to be a Limited Mandatory Reporter and sign Limited ASI Mandatory Reporter Form.
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-f888c492267f584e86e1c1c71156e0d5