Administrative Support Assistant III
Community College of Baltimore County
Dundalk, MD
Full-time
Administration / Clerical
Posted on May 29, 2023
The purpose of this class is to provide advanced level administrative support services to assigned department, school or division.High school diploma/GED and seven years related office experience or Associate's Degree and five years related office experience; knowledge and experience using Microsoft Office applications; must complete and pass Microsoft testing modules which includes Word and Excel and demonstrate the ability to type 45 wpm; experience in higher education preferred. (Candidates with proof of current Microsoft Office Expert Specialist Certification do not need to test.)
- Assist and provide information to students, faculty, administrators and the college community in person and on the telephone.
- Assist with special projects, meetings and/or special events.
- Serve as liaison between department or program and other offices or organizations.
- Research, analyze and process data into college systems.
- Maintain records and files.
- Assist with area budget process.
- Compile reports, documents, forms and correspondence.
- Create and track check requests, requisitions, work orders and other request forms.
- Manage calendars for department personnel.
- Process and manage all relevant course, program and/or personnel paperwork.
- Manage the office for the School of Mathematics and Science on the Dundalk Campus and administratively assist the discipline coordinators, including maintaining confidential personnel, departmental files, supplies, inventory, and office equipment, including ordering and maintenance.
- Provide administrative support to the Dean of Instruction, School of Mathematics and Science; Assistant Deans; Department Chairs and all School faculty and staff on the Dundalk campus.
- Train part time associates, work-study, and other staff within the School.
- Prepare and submit faculty overload and adjunct faculty contracts; ensure compensation is at appropriate rate by maintaining up-to-date files with necessary information to be able to evaluate when they have met requirements to move to the next level. Track and post faculty schedules.
- Maintain personnel actions and records for the Dundalk Campus for full-time and part-time employees.
- Assist in the collection of information related to book orders for the math and science departments on the Dundalk Campus, including ordering desk copies for faculty, student success center, library, and disability support services.
- Maintain departmental databases ensuring accuracy of information within databases.
- Exercise discretion and confidentiality in handling student complaints; guide student to proper resource person.
- Manage departmental printing needs; coordinate printing needs with the college printing services; secure tests when they come back from printing services.
- Assist in data collection related to the process for student evaluation of faculty.
- Assist and provide information to students, faculty, administrators, and the college community and direct individuals to the correct CCBC department or resource, based upon request.
- Attend staff development sessions on updating CCBC systems, such as Banner or SharePoint, and on CCBC policies and procedures.